Microsoft has announced that its services are fully back to normal following a major global outage that disrupted businesses, public services and millions of users across several countries.
The technology company confirmed on Saturday that it had resolved the technical problem and restored access for all affected customers and regions.
“We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions,” the company said in a post on X.
The announcement came a day after Microsoft reported that its Outlook email platform and other products were gradually recovering from the disruption.
The company had earlier explained that the incident resulted from a technical fault, stressing that it was “not related to cyber or AI/agents.”
The outage began on Thursday, affecting Microsoft's services in at least 74 countries and territories across Africa, Europe, Asia and the Americas, according to internet monitoring platform Downdetector.
Microsoft had linked the disruption to “elevated load” on its infrastructure.
Among the affected products were Outlook, its email service, Teams, its workplace communication platform, and Copilot, its artificial intelligence assistant.