KAMPALA — Global ride-hailing company Uber has announced that it will wind down its operations in Uganda, with the decision taking effect today, September 2, 2026.
In a statement to customers and stakeholders, the company said the decision followed a “thorough review” of its business operations in the country.
“We are writing to share some difficult news. After a thorough review of our business, we have made the tough decision to wind down our operations in Uganda, effective 2 September 2026,” Uber said.
The announcement marks the end of Uber’s operations in the Ugandan market, where the company has provided app-based ride-hailing services connecting passengers with drivers.
Uber described the decision as difficult but did not provide further details in the statement regarding the specific factors that led to its exit.
The development is expected to affect both riders who have relied on the platform for transportation and drivers who have used the service as a source of income.
Uber’s exit also marks a significant development in Uganda’s growing digital mobility sector, which has seen the emergence of several app-based transport platforms competing for customers and drivers.
The company’s announcement comes into effect immediately, although the statement provided does not indicate whether any specific transition arrangements will be made for existing riders, drivers or other stakeholders.
Further details on the implications of the withdrawal for Uber drivers, riders and Uganda’s ride-hailing sector are expected as the company winds down its operations.
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