By Brian Mugenyi
JINJA, Uganda — Away from the daily bustle of municipal offices, department heads and staff of Makindye Ssabagabo Municipal Council gathered at the Jinja Civil Service College with a single target: evaluate performance, strengthen teamwork, and chart a course for better service delivery.
Leading the retreat, Municipal Town Clerk Otimong Moses challenged staff to view the gathering not merely as another routine government meeting, but as a crucial opportunity to renew their commitment to public service.
“It is my great pleasure to welcome you all to this staff retreat,” Otimong said in his opening address. “Your presence reflects our shared commitment to improving our institution and the quality of services we provide to the people of Makindye Ssabagabo Municipality.”
He reminded participants that stepping away from daily administrative tasks provides the space to reflect on achievements, confront institutional bottlenecks, and agree on practical strategies to elevate service delivery.
“Our greatest strength lies in our ability to work together, support one another, and pursue common goals,” Otimong emphasized, calling on staff to foster a workplace culture grounded in trust, mutual respect, and collaboration.
A Vision Beyond Administration
Throughout his address, the Town Clerk stressed that effective public service depends on institutional clarity.
Reaffirming the municipality’s vision to become “a well-planned, clean, and prosperous municipal council,” Otimong pointed to a mission centered on delivering high-quality, cost-effective, and sustainable urban services.
To translate that vision into reality, he urged every officer to embody the council’s core values: integrity, dedication, transparency, innovation, and determination.
“Every decision we make should contribute to better service delivery and sustainable development,” he added.
Translating Discussion into Action
Moving beyond standard presentations, the retreat zeroed in on measurable output and operational accountability.
Delegates reviewed performance across critical sectors, including administration, finance and planning, works and natural resources, education, production, community-based services, public health, trade, and local economic development. The agenda also covered key audit findings and set strategic priorities for the 2026/27 financial year.
Otimong urged staff to speak candidly, share field experiences, and put forward actionable solutions.
“The true measure of this retreat will not be the discussions we have here, but the positive changes we implement afterward,” he said, pushing officers to embrace continuous learning and adopt innovative governance methods to meet modern public service demands.
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